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Context Help

If you lose your way inside our Control Panel, the first step you should take is to click the Help button, which is present on each and every page. A context menu will show up. It contains thorough information about all the actions that you can perform on the given page. Each context menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast selection of how-to videos demonstrating how to use our hosting Control Panel. They're designed for those of you who would like to see how things are being done rather than just reading articles. In this way, anyone can quickly find their way around our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you need, have a glimpse at our comprehensive Frequently Asked Questions section, which contains questions asked by real persons and offers practical solutions. We constantly update our FAQ database with new entries in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can get in touch with our excellent team of customer service technicians available 24x7 and ready to help you with any query. Each trouble ticket you submit will be responded to within 1 hour (the average ticket response time is only twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 185887

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com


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